WORK EXPERIENCE
SERVICE CREW AT WANPO TEA SHOP
Feb 2023 - Apr 2023
Nov 2021 - Mar 2022
Managed Multiple Stations; Drinks Making, Kitchen Preparation and Cashier Duties
Organised and Prepared Store Fit for Daily Operations
Created own Kitchen SOP to shorten Store Opening Preparation Time
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Through this work experience, I have learnt some basic customer service skills in order to meet the expectations of customers. It has also built my teamwork as I have to work with my colleagues
BANQUET ATTACHMENT AT SHANGRI-LA
16hrs attachment completed in Jan 2023
As part of my Food & Beverage module in my diploma, my class has been deployed to Shangri-La for a 3-days learning on banquet service, thereafter a 16 hours banquet attachment in return for their time.
My time at Shangri-La's banquet taught me event coordination, teamwork, and attention to detail. Working in a high-end setting refined my adaptability and service skills, enhancing my organizational abilities. This experience deepened my understanding of hospitality, contributing to my commitment to excellence.